“Great vision without great people is irrelevant”- James C. Collins
At FlySafair, we make it our mission to unite people with who and what they love while providing a low fare, hassle-free, and on-time experience; none of which, we as a company could do without the great people that work here, who have a passion for what they do and a love for flying. Working together as a team, we will become South Africa’s favourite airline.
Our Employees
Kinds of employees (i.e. what are our values)
Gladiators
- We always try to be the best and challenge the status quo
- We persevere to have the tenacity and courage to be pioneers and adventurers
- Do more with less
Loving Hearts
- We deliver happiness by proactively anticipating and exceeding our customers’ needs
- We always do the right thing
- We are friendly, kind, patient, compassionate, not easily angered, generous, and helpful
- Do as you would be done by
Great Attitude
- We don’t take ourselves too seriously, and have a sense of humour – have fun
- Build positive teams and family spirit
- We act for the common good and not ourselves
- Stay humble, stay grateful, stay hungry
Guiding Principles
- Competitive advantage through company culture
- First who, then what
- Hire for attitude⁄culture fit
- Train for skills⁄leadership⁄ customer service
- Employees come first
- First who, then what
- Pro-active customer care – friendly, fast, easy.
- Anticipate and exceed customer expectations
- A complaint or a mistake is an opportunity to make a difference
- Consistency – our customers can expect the same excellent quality and procedures at all destinations
- Low-fares
- True low-cost airline
- Simplicity, scalability (automated processes), productivity, demand-based pricing
- Lowest ticket prices and lowest cost base – cost control
- Measurement and KPIs – what gets measured gets improved
- True low-cost airline
- On-time performance – reliable service
- Hassle-free
- Use technology and innovation as an enabler and accelerator
- Communication – accelerator and externally we want to be transparent and open about what is going on
- Challenge the status quo
Visit our website to see current positions available